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Support    >    Thermal Printer Driver    >    Thermal Driver activation

Activating your Thermal Driver

Below you will find a tutorial teaching you how to activate your Thermal Printer Driver.

You will only need to complete the following instructions once.





Above is a Youtube video we made to show you how to activate your Thermal Driver.
Below are step by step instructions that follow the same steps as in the video.



1. Activating your Thermal Driver



a)
Once you have installed the Thermal Driver, open up the software.


b)



When the software is open, you will be asked for your username and password.
The user will need administrator privileges as this is required to install printers.


c)

Then navigate to the Activation tab in the top of the software.


d)

Enter your order ID and serial number into the correct fields, and press the Activate button.
You will have received these in an email from Peninsula group when you purchase the Thermal Driver.
The friendly name is an optional field, that will make it easier for us to identify the machine if a remote deactivation is needed.
If your computer is able to talk to our servers your software will now be activated, if not please follow the next step.



2. Manually Activating your Thermal Driver




a)

If the software is not able to activate automatically after entering your Order ID and Serial Number,
a dialog will show, saying to email tech@peninsula-group.com with your product code. (This is shown on the activation tab)
They will then be able to generate a Manual Activation Code using your unique product code and email this to you.
You can then enter this code in the Manual Activation code box in the bottom text field,


b)



making sure that the order ID and serial number are still entered in their correct boxes,
You should then click the Activate Manually button.


c)

Once you have activated the software a green tick will appear in the activation screen to indicate the software has now been activated.

Activation is now complete.

If you still encounter any issues, please email our Technical Support at
tech@peninsula-group.com

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