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Support    >    Customer Interface    >    Managing your licenses using the customer interface

Managing your licenses using the Customer Interface

Below you will find a tutorial teaching you how to manage your licenses online using our Customer Interface.



1. Deactivating online



a)


Go onto the Customer Interface on the Peninsula website, and you will see your orders.
if you haven't put your orders onto your customer interface, click the orange plus button
and send us your order ID and once we receive the email and activate the link.
you should see your orders online.


b)



You can see on your orders which products you have activated.
If you click the arrow icon you can deactivate your products online.
This is for if you don't have access to your machine to deactivate anymore.


c)



After you click on the arrow button your webpage will change and now show you the product you clicked on.
It will tell you when you activated the product, and if you click on the "X" button, you can deactivate online.


d)



After you click the "X" button, a small dialog will open asking you if you are sure you want to deactivate.
If you are sure simply click "ok".


e)



Once you have clicked okay to deactivate your license, a new dialog will open.
The dialog will simply tell you it has managed to deactivate the license.


f)



When you click "close" you will see now that the license you deactivate won't show up as a product that is activated.
Your remaining deactivations will also go down. This is because you can only deactivate twice per user per year.

If you encounter any issues, please email our Technical Support at
tech@peninsula-group.com

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