Help Center

Printing shipping labels from ShipHero on a Mac.


Below you'll find a tutorial teaching you how to set up and use the Peninsula Thermal Printer Driver to print shipping labels directly from the ShipHero website to your thermal printer on Mac.

Don't have a copy of the driver? You can download a free demonstration version below.

Demo Printer Driver Download


You will only need to complete the following instructions once.

1. Setting up ShipHero shipping to print to your thermal printer


2. Download a PDF sample label



Please continue to step 3.


3. Setting up your thermal printer for printing from the ShipHero website


  • a)


  • Open the Thermal Utility enter your computer password to allow the drivers to install
    and then click "Click Here To Install Your Printer Now".

  • b)



  • Follow the onscreen steps until you reach the "Label Sizes" step and select
    "Label 4 x 6 inches" from the popup menu and click "Add".

    Click the "Next" button.

  • b)



  • Follow the onscreen steps until you reach the "Choose what applications you are printing from" step and select
    "Web Browser (ie Safari, Chrome etc)".

    Click the "Next" button.

  • c)



  • Select "Other Website Or Application" from the menu.

  • d)



  • Click the "Next" button.

  • e)



  • A window will open click Next to show the installation steps. Then when you click Done this window will close.

    A window will open underneath this window in the utility.
    Drag the PDF file we saved earlier onto the window.
    Click "No" on the window that pops up.

  • f)



  • Click No as this label does not have more than one label on it.

    Choose the correct Label Size from the popup in this case 4 x 6 inches.

    Drag the image and use the controls at the bottom to correctly position the area you wish to print (the label section) onto the label.

    When it is positioned correctly click save to save the extraction settings.


  • g)



  • As this printer is now set up specifically for the ShipHero website we recommend giving it a different name and allow you to change this.

    You may install the same printer multiple times with different settings and a different name using the Thermal Utility allowing you to set the extraction up for different websites and applications and simply choose the printer on the print dialog to print with those settings. Click next when you are happy with the name.

  • h)



  • Click add printer.

  • i)



  • The installation will take a few seconds and then the installation complete message will show. The printer is now installed and you may close the Thermal Utility.

    The setup is now complete simply return to the ShipHero website and print your labels selecting the printer we just installed.

    Choose Extract from page as your page size when printing.